Appointments and providers
We arrange follow-up appointments and contact providers to work out outstanding details.
Healthcare involves a lot of moving parts. You deserve someone who knows how to bring them together—and takes the lead in making things happen.
We advocate for you, navigate the healthcare system, coordinate with your care team, and proactively follow through. You know what's happening, what comes next, and who's taking care of it.
We use your name and phone number to follow up about care support.
Symbric
Care navigation and advocacy. We handle arrangements and follow progress remotely.
PrimoMD
Our partner clinic provides medical care.
Your family
Shapes the plan, sets permissions and decides who gets updates.
Here’s what we coordinate for your family.
We arrange follow-up appointments and contact providers to work out outstanding details.
We coordinate with providers and pharmacies to help resolve prescription and access issues.
With your permission, we request records and share them with the providers involved in care.
We coordinate nursing, therapy and other home health services in the care plan.
We arrange nonmedical help with personal care and daily routines.
We arrange medical equipment and home safety devices identified in the plan.
We bring your family’s questions and concerns to providers and follow up for answers.
We track what’s done, follow up on open items and keep the family members you authorize informed.
How it works
Example: your loved one is returning home and needs a follow-up appointment and help at home.
Before discharge
We review the discharge plan with your family and identify the appointments, services and equipment to arrange.
During the transition
We contact providers and services, confirm details and follow up on anything still open.
The first 30 days
We check what has happened and help address gaps as your loved one settles in at home.
Beyond 30 days
We continue coordinating care and updating arrangements as needs change.
“Leaving skilled nursing care can put a lot on a family at once. We want families to have someone who makes the calls, follows up and stays involved.”
Co-founder
Brings emergency nursing and hospital operations experience to Symbric’s work with families.
Co-founder
Brings more than 10 years of experience leading data and operations in technology and advisory, with clients including Bayer and McKesson.
Yes. You can book an intake call on their behalf. We’ll discuss what they need and the permissions required to coordinate their care.
Yes. Symbric coordinates care remotely, including arranging services that support your loved one at home.
Our partner clinic, PrimoMD, provides medical care. Symbric handles care navigation, advocacy and case management.
No. We give the first 30 days particular attention and offer ongoing support as your loved one’s needs change.
We keep track of what is complete and what still needs attention. During intake, we agree on who should receive updates and how to communicate.
We discuss your loved one’s situation, the arrangements your family needs help with, and whether our service is a fit. Then we agree on the next steps.
A short call to understand your situation and agree on next steps.